Shipping Policy

OUR SHIPPERS SHIP WORLDWIDE EXCEPT FOR INDIA

UnderwaterAddicts.com's main office is located in California, USA and we have warehouses in Seattle and overseas. Please read our shipping guidelines below:

  • Please allow 2-4 weeks for shipping to the US and up to 60 working days for countries outside the US.
  • All orders receive a confirmation email when the order is placed and another email when the order is fulfilled and ready to ship (please check your junk and/or spam email folder if you do not see it).
  • Please note when ordering multiple products in one order that each product may arrive separately due to multiple product suppliers. 
  • Cancellations can be made within 30 minutes of your order. Once the order is fulfilled and shipped, it cannot be cancelled.
  • If you have made an error in the delivery address, please email us within 30 minutes of placing your order. We cannot guarantee correct shipping outside of this parameter.
  • Please note that we are not held responsible for any import duties or taxes. Some of our products come from our overseas warehouses and you may need to pay import duties or taxes, especially if outside of the USA. 

For any further questions, please use our chat function on our website or email us at support@underwateraddicts.com - We typically reply within 24 hours.

Updated June 2018.
UA Team