Here at Underwater Addicts, we want all our customers to be pleased with all of their orders. However, if this is not the case:
- You have 30 days to request a refund or exchange from the time you receive your item(s).
- Refunds will only be granted if the item does not match the description on the website or is damaged. Customers need to supply an image of damage to support@UnderwaterAddicts.com to receive authorization to return item before shipping.
- A 10% re-stocking fee will be applied to all refunds that are granted.
- DO NOT RETURN item to manufacturer, distributor or any address on packaging. Address all returns to: 1345 Encinitas Blvd #326, Encinitas, CA, 92024, USA.
- Items that were received more than 30 days previous cannot be refunded or exchanged.
- Customers are responsible for shipping costs for all returns.
Updated June 2018.